Your Operational Health Score
A fixed-fee, one-week diagnostic that hands you a clear picture of your operations and a cost-reduction roadmap — no retainer, no open-ended engagement.
Built from hands-on operations leadership across financial services, recruitment and multi-site SME businesses - not generic advisory. Every diagnostic is delivered personally, not handed to a junior analyst.
Headcount and revenue have grown faster than the processes meant to support them - so things that used to work now quietly break.
There's no one person whose job it is to own operations and reporting - it gets split between founders, finance and whoever has time.
You can feel the business getting harder to see clearly - more sites, more people, less certainty about what's actually happening day to day.
Five quick questions, plain English - no scoring maths, just an honest read on where you stand and what to do next.
£1,750 fixed fee, 3–5 days
A fast, structured review of your operations and reporting, with a cost-reduction roadmap and a findings presentation.
Learn more →£5,000 fixed project fee, 2–4 weeks
The follow-on engagement that turns your Diagnostic's findings into done work - a built dashboard, documented SOPs, a working reporting cadence.
Learn more →“I built this because I've sat inside fast-growing businesses where nobody owned operations and reporting - and watched the cost of that silently compound. The diagnostic is the fastest, lowest-risk way to see it before you pay for a full-time hire to fix it.”
— Robin Sherwood, Founder, OpsPulse
£70k–£110k+
Typical annual cost of a fractional or full-time COO/Ops Director, before benefits and onboarding time.
3–6 months
Realistic time to hire, onboard and get a COO producing useful output - if the hire works out.
£1,750
What the Diagnostic costs to get a clear, documented picture of your operations - delivered in 3–5 days.
Over 20 years in operations, marketing and commercial leadership roles, across financial services, education, gambling, and leisure & hospitality businesses working through real growth and real change. I've authored and delivered multi-year operating plans, built the MI and KPI reporting that leadership teams actually use, and taken CRM and single-customer-view projects from blank page to live system.
Whatever the sector or the title on the door, the job has always been the same: turn how a business says it works into how it actually works, and make sure the numbers back that up. OpsPulse puts that experience to work for smaller businesses that need it but can't justify a full-time hire or a long consulting engagement.
Bespoke consulting is anything outside the fixed diagnostic, toolkit and sprint catalogue - a scoped piece of work built around your business rather than a standard package. In practice that covers: financial planning and P&L oversight; MI and reporting system design; CRM and single-customer-view implementation; process and operational redesign; and board or investor reporting.
Every bespoke engagement starts with a short discovery conversation and ends with a written, fixed-fee proposal before any work begins - never an open-ended day rate.
Discuss a Bespoke Engagement